The Biblical Concept of Quality vs. Traditional Business Concept of Quality

The biblical definition of quality is very different from the usual corporate concept. The ability of a product or a business to meet and surpass the expectations of present and potential customers at a price they are prepared to pay to have the product or service in their hands is traditionally considered the essence of quality in the business.

Since the company is more involved in setting the quality standards for a product or service, quality is frequently created to achieve short-term goals like increased sales (Sadegh et al., 2012). In addition, the traditional quality management method frequently concentrates on improving employees so they can produce more.

For instance, under a conventional quality management system, managers would frequently seek out the offender and hold them accountable when mistakes were discovered. Traditional quality management also includes a component of management by terror, in which managers use their authority to tell their staff members what to do.

On the other hand, the Biblical definition of quality is highly specific and discusses how people make decisions. According to the Bible, excellence demands that one be fully or completely whole. As a result, something of good quality has no flaws, errors, or other deficiencies. For instance, the Bible states in 1st Corinthians 3:13 that “each individual’s labor will manifest its genuine nature. Because the day of Christ is quickly approaching and will cover us in fire, it will be revealed. As for the caliber of everyone’s work, the fire is the thing that will test it (New International Version). The verses show that the biblical notion of quality stresses individual input linked to motivating rewards, in contrast to the standard business concept of quality. Each piece of work will be evaluated for quality, and the best work will be rewarded. In addition, the Bible urges quality improvement over and above reviews.

 

References

Sadeghi, S., Shabot, M. M., Barzi, A., & Mikhail, O. (2012). Integrating quality and strategy in health care organizations. Jones & Bartlett Publishers

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Prompt: How does the biblical concept of quality differ from that of the traditional business concept of quality?

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