Interpersonal Communication

Effective communication includes interpersonal communication, which is the message and feedback exchange of information between a sender and a receiver. It involves verbal and nonverbal cues, like body language, gestures, and eye contact, and the success of the message depends on using convincing and credible language. Credibility refers to how truthfully the message and sender regard whether interpersonal communication is a successful exchange. Persuasive communication is the presentation of a message to promote a concept.
Noise impedes communication and the effectiveness of the message, and cross-cultural communication is the key obstacle to effective communication (Uhl-Bien et al., 2021).
In addition to physical and environmental distractions, noise can involve information filtering, inadequate communication routes, an inability to recognize nonverbal clues, and poor written or oral expression. Information filtering makes it possible for the message to be skewed to appear more favorable to the recipient, which greatly increases the likelihood that your message will be misconstrued. Poor communication channels are used to send the message, whether written or spoken; if it needs to be clearly and appropriately expressed, its meaning may be misunderstood. A communication barrier may result if you pay attention to the messenger’s nonverbal clues and the message is understood and taken seriously. The same is true of bad written or verbal communication; if the message is not delivered clearly and exactly, it may be misheard, misinterpreted, and rendered ineffective. The message and its significance can be lost on the receiver due to distractions, whether you are trying to hear someone speaking over the sound of traffic or feeling overburdened by work demands while trying to concentrate in a meeting (Uhl-Bien et al., 2021).
Communication between cultures, or cross-cultural communication, is another hurdle. Nonverbal communication can also be challenging, leading to the message needing to be understood or losing value because different cultures may prioritize communication (Uhl-Bien et al., 2021). Other cultures employ various nonverbal cues, including body language and gestures.
For instance, the Japanese respect one another by bowing and saying “sun” after their names. This might not be understood in the US, and a Japanese partner might feel humiliated and offended upon meeting them due to the improper greeting. Cultural etiquette should be taught and practiced to communicate effectively in a diverse workplace.

References

Uhl-Bien, M., Piccolo, R.F., Schermerhorn, J. R. & Bachrach, D.G. (2021). MGT- 420 organizational behavior and management with WileyPLUS. Wiley &

Sons. https://read.wiley.com/books/9781119791553/page/25/section/c18-sec-0003

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What is interpersonal communication? Provide examples of the barriers that can prevent effective communication. Explain the differences between communication in organizational contexts and communication in relational contexts.

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