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Benchmark – Enterprise Resource Planning (ERP) as a Business Solution

Benchmark – Enterprise Resource Planning (ERP) as a Business Solution


This assignment allows students to look at a problem from a managerial perspective, and see how a technical solution supports the business needs of the organization.

You are the IT manager at XYZ Company, and you notice that the business is lacking efficiency. Reports are being completed manually, information is not well transferred throughout the departments, the business is having trouble keeping up with its order volume, and customer satisfaction is faltering as a result.

Outline how your solution would address the common issues of identity management associated with ERP implementation, specifically single authentication, automatic trust, and managing full access rights. Then, using Figure 8.4 from the textbook, construct a formal business case for an ERP system. Analyze the effectiveness and efficiency gained with departmental cooperation. Then, present an effective case to efficiently input, transfer, communicate, and display company data.

This assignment requires the use of at least two additional scholarly research sources published within the last 5 years. Include at least one in-text citation from each cited source.

APA style is not required, but solid academic writing is expected.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to LopesWrite. Refer to the LopesWrite Technical Support articles for assistance.

Benchmark Information

This benchmark assignment assesses the following programmatic competencies: 

BS in Cybersecurity

3.1       Analyze leadership skills in terms of diversity, effectiveness, and responsiveness to organizational needs.

3.2       Communicate a vision of leadership, synthesized through critical thinking and conceptual skills, which is intended to motivate and inspire others to achieve organizational goals.

5.5       Manage processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

Fig 8.4

Building a Business 

CaseIn order to meet demand, the IT organization is often charged with providing solutions. Business managers often turn to IT for good solutions, but IT projects end up competing with those of other managers in tight economic times when there clearly aren’t enough budget resources to cover them all. After all, there is often no shortage of other business investments such as new production machinery for higher product quality and lower costs or funding for product research and development on product innovations. Thus, managers need to show that the solution they want would be not only a good IT investment but also a good business investment. To gain support and a “go?ahead” decision, every manager must often create a business case. Similar to a legal case, a business case is a structured document that lays out all the relevant information needed to make a go/no?go decision. The business case for an IT project is also a way to establish priorities for investing in different projects, an opportunity to identify how IT and the business can deliver new bene?ts, gain commitment from business managers, and create a basis for monitoring the investment.6 The components of a business case vary from corporation to corporation, depending on the priorities and decision-making environment. However, there are several primary elements of any business case (see Figure?8.4). Critical to the business case is the identification of both costs and bene?ts, both in ?financial and non-financial terms. In building, it is particularly important for the business case to describe the bene?ts to be gained with the acceptance of the project the case is selling. Ward, Daniel, and Peppard7suggested a framework for identifying and describing both ?financial and non-financial bene?ts (Figure?8.5). The ?first step in this framework is to identify each benefit as innovation (allowing the organization to do new things), improvement (allowing the organization to do……


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