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DU WIFI Network Problem in Rowe Building Email Writing Paper

DU WIFI Network Problem in Rowe Building Email Writing Paper

Question Description

Imagine that for an internship, you are the Special Assistant to the Dean of the Faculty ofManagement. Compose an email to be sent to all Management faculty members asking themfor their feedback on problems in the Wi-Fi network in the Rowe Building.

The Dean’s office has received ten or twelve complaints from students who claim that thewireless (Wi-Fi) network has been unpredictable and unreliable in certain classrooms andunreliable everywhere at certain busy times of the term. The students state that they need tobe able to connect their personal computers to Brightspace via Wi-Fi because the computerlabs are overcrowded and noisy. Students state that they have had trouble connecting to Wi-Fiand, therefore, have been unable to submit assignments on time. The students who sentmessages, state that they have made their complaints known to their professors. However, theDean’s office has not received any complaints or questions about the Wi-Fi network fromfaculty members. As a student, you think that these students’ complaints are exaggerated—youhave never had problems like this yourself—maybe their computers are just old.

When he gave you this assignment, the Dean said he would like to know how many facultymembers have received complaints from students about Wi-Fi problems in the building. And ifso, have students complained about specific classrooms or spaces? Just how many studentshave told professors that they handed in assignments late because of Wi-Fi problems? In otherwords, the Dean would also like to know if professors believe that the wireless network isadequate to create an effective teaching environment in the building.

As the Department of Facilities Management is carrying out its biannual review of the facilitiesin the Rowe Building next month, you would like faculty members to respond within the nexttwo weeks so that the results will be part of Management’s report to Facilities Management—ifthere turn out to be problems.

You have sent messages on other issues to faculty members, and so you do not need tointroduce yourself. You will just put your name at the end of the email and your title—SpecialAssistant to the Dean, Faculty of Management.

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